FAQ

I have a media inquiry. Who can I contact?
Please email marketing@36chambers.com.

I have a store/website and I'd like to carry your products. Who can I contact?
Please email wholesale@36chambers.com with information about your store/website.

I didn’t receive an order confirmation, did my order get processed?
If you received an order number after you checked out, then yes, your order went through. An email confirmation will hit your inbox shortly.

Can I see the apparel in person?
Sign up for our newsletter below to learn about our next pop-up event.

Can I pick up my order in person?
Sorry, we do not have that option currently.

Can I cancel my order?
Please contact support@36chambers.com. We’ll see if we’re able to cancel the order before it ships out.

How long does it take Customer Support to respond?
We’ll try to get back to you within two business days.

My question wasn’t answered.
Please email Customer Support at support@36chambers.com.